Your Information. Handled Responsibly.

BrightLoop Media (“we,” “us,” “our”) respects your privacy. This page explains what we collect, why we collect it and how you can control your information.

What We Collect

• Contact details such as name, email and company when you submit a form.
• Project context such as goals, needs and timeline that you choose to share.
• Branding material such as logos and color schemes when provided with permission.
• Traffic and attribution data such as UTM parameters, referrer and landing path when enabled.
• Basic usage data from cookies or analytics when enabled on the site.

How We Use Your Information

• To respond to inquiries and provide services you request.
• To prepare proposals, contracts, statements of work and deliverables.
• To operate and improve the website and marketing using aggregate insights.
• To comply with legal, security and fraud-prevention requirements.

Where Your Data Is Processed

Form submissions are stored by our host, Netlify Forms, and forwarded to our business email through Google Workspace. We may use vetted service providers for hosting, email, analytics, file storage and payments when applicable. We do not sell personal data.

Cookies & Analytics

If enabled, we may use analytics to understand aggregate usage such as pages visited, referrers and traffic sources. You can block cookies through your browser settings. The website does not use advertising technology trackers.

Data Retention

Form submissions are retained for up to 12 months, or longer when there is an active business relationship. Legal, accounting or transaction records may be retained longer when required by law or legitimate business needs.

Your Choices & Rights

• Request access to information associated with you.
• Request correction or deletion of information where appropriate.
• Request a copy of information you have submitted.
• Opt out of non-essential emails at any time.

Requests can be submitted through the BrightLoop Media contact page.

Security

We use reputable providers, HTTPS, role-based access and least-privilege practices. No method of storage or transmission is completely secure, but reasonable steps are taken to protect information.

Changes to This Policy

This Privacy Policy may be updated as practices, technology or services change. The “Last updated” date reflects the current version of this policy.

Contact

Privacy questions or data requests can be submitted through the BrightLoop Media contact page.